Shipping policy

Shipping Policy

Welcome to the Shipping Policy of 85 Line. This policy outlines how we process, ship, and deliver both physical and digital products for customers in the United Arab Emirates (UAE).

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • Orders placed after 5:00 PM (UAE time) will be processed the next business day.

  • During high-demand periods or promotions, processing times may be slightly extended.

2. Shipping Coverage (Physical Products)

  • We currently ship across all Emirates within the UAE.

  • International shipping is not available unless stated otherwise on the product page.

3. Delivery Timeframes (Physical Products)

Estimated delivery times after dispatch:

  • Dubai & Abu Dhabi: 1–3 business days

  • Other Emirates: 2–5 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping fees (if applicable) are calculated and displayed at checkout.

  • Any free shipping offers will be clearly mentioned on the product or checkout page.

5. Cash on Delivery (If Applicable)

  • Cash on Delivery (COD) is available for selected locations and products.

  • Additional COD charges may apply and will be shown at checkout.

  • Customers must provide a valid contact number to confirm COD orders.

6. Digital Products Delivery

  • Digital products are delivered instantly via email or customer account after successful payment.

  • No physical shipment is involved for digital products.

  • Please ensure your email address is correct at checkout.

7. Tracking Information

  • Once your physical order is shipped, a tracking number will be shared via email or SMS.

  • You can track your shipment using the courier partner’s tracking link.

8. Incorrect Address or Failed Delivery

  • Please ensure all delivery details are accurate at checkout.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

  • Re-delivery charges may apply if an order is returned due to incorrect details or unavailability.

9. Damaged or Missing Items

  • If you receive a damaged item or your order is missing items, please contact us within 48 hours of delivery.

  • Provide order details and clear photos (if applicable) for faster resolution.

10. Contact Us

For any shipping-related questions or support, please contact us:

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page.